This course will cover getting started with Outlook 2003, formatting and managing E-mail, how to use the calendar in Outlook 2003. The training will also teach you how to use contacts, tasks, notes, customize the interface and to complete searches, print items and work with RSS Feeds in Outlook 2003. Students will be introduced to customizing Outlook 2003, using the Journal, configuring rules, alerts, junk mail, working with SharePoint, calendars and Forms, and much more.

Upon successful completion of this Microsoft Office Outlook 2003 training course, you will be fully prepared to sit for the Microsoft Office Specialist Outlook 2003 Exam MOS: Microsoft Office Outlook 2003. All of our Microsoft Office 2003 training courses map to MOS certification paths.

Expected Duration (hours) – 40.66
Mentoring – Mon-Fri (9-5 EST)

Price: USD $149.00

USD

Sending and Receiving Messages in Outlook 2003

• Navigate the principal features of Outlook 2003
• Access the appropriate Help in Outlook 2003, given a scenario
• Launch and navigate Outlook 2003, and access Help
• Create a message
• Address, save, and send a message
• Create, address, save, and send a message in Outlook 2003
• Access, reply to, and forward incoming messages
• Reply to a message, turn on the AutoPreview feature, and forward a message

Formatting and Managing Messages in Outlook 2003

• Format messages and add signatures
• Specify options for messages
• Create a default signature and organize a vote
• Insert and view attachments
• Insert, view, and save an attachment
• Color-code messages and flag messages for attention
• Manage and organize messages
• Organize Inbox messages

Scheduling Events, Appointments, and Meetings in Outlook 2003

• Navigate the Outlook 2003 Calendar
• Schedule appointments and events in the Calendar in Outlook 2003
• Create an appointment and an event
• Plan and schedule an Outlook meeting
• Manage Outlook meetings
• Schedule a meeting using the Calendar
• Update and repeat calendar entries
• Customize the Outlook Calendar
• Set Calendar options and create and customize a recurring series

Using Task Lists, Contact Lists, and Notes in Outlook 2003

• Create and use a list of contacts in Outlook 2003
• Manage contacts in Outlook 2003
• Create and manage a contact
• Create a task list
• Manage a task list
• Accept, create, and assign tasks
• Create and use notes

Customizing E-mail, Views, Navigation, and E-mail Accounts in Outlook 2003

• Customize the Outlook 2003 interface
• Perform customization tasks in Outlook 2003
• Change mail editor and message formats in Outlook 2003
• Recognize how stationery and themes are used in Outlook 2003 and apply stationery to messages
• Use stationery and themes in Outlook 2003
• Work with stationery and themes in Outlook 2003
• Customize Outlook 2003 views
• Customize the Contacts view in Outlook 2003
• Configure additional e-mail accounts in Outlook 2003
• Configure a Hotmail account in Outlook 2003

Tracking, Categorizing, Searching, and Printing in Outlook 2003

• Use the Journal in Outlook 2003
• Track a project using the Journal in Outlook 2003
• Use categories to organize information
• Categorize items in Outlook 2003
• Organize items using public and private folders in Outlook 2003
• Search for items in Outlook in a given scenario
• Create and use Search Folders in Outlook 2003
• Create searches and Search Folders in Outlook 2003
• Print Outlook items
• Set Page Setup options and print styles
• Define and apply print styles in Outlook 2003

Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003

• Identify how to use rules to filter mail in Outlook 2003
• Identify how to use rules to filter mail with public folders and the Out of Office Assistant
• Create a rule in Outlook 2003 for a given scenario
• Identify how to use alerts and rules in Outlook 2003
• Configure alerts in Outlook 2003
• Recognize the characteristics of the Junk E-mail Filter
• Control junk mail in Outlook 2003
• Configure and manage the Junk E-mail Filter in Outlook 2003

Sharing Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 2003

• Work with shared folders and delegate access in Outlook 2003
• Use custom folders in Outlook 2003
• Configure a shared folder in Outlook 2003
• Work with group schedules in Outlook 2003
• Use group schedules in Outlook 2003
• Publish schedules on the Internet
• Use the Mail Merge feature in Outlook 2003
• Use vCards in Outlook 2003
• Recognize how to use SharePoint Services with Outlook 2003
• Use SharePoint Services with Outlook 2003

Data Security in Outlook 2003

• Recognize how to configure security options in Outlook 2003
• Recognize how to protect against viruses in attachments and macros in Outlook 2003
• Configure Internet security zones and use global settings to control downloads
• Implement data security in Outlook 2003
• Recognize how to obtain and use digital certificates in Outlook 2003
• Work with signed and encrypted messages in Outlook 2003
• Work with signed and encrypted messages and import and export a digital ID
• Use digital signatures and encryption in Outlook 2003

Archiving and Storing Data, and Using IRM in Outlook 2003

• Recognize how to use AutoArchive and Mailbox Cleanup to manage folders in Outlook 2003
• Use AutoArchive and Mailbox Cleanup to manage data in Outlook 2003
• Work with Personal Folders files in Outlook 2003
• Recognize how to configure and use IRM in Outlook 2003

Working in Outlook 2003 from Multiple Locations

• Recognize how to configure remote connections in Outlook 2003
• Recognize how to connect to Exchange Server mail over the Internet
• Identify how to configure Cached Exchange mode
• Configure a remote connection using Cached Exchange mode
• Recognize how to configure and synchronize offline folders in Outlook 2003
• Recognize how to create and configure a Send/Receive group
• Recognize how to control offline access in Outlook 2003
• Perform offline access configuration tasks in Outlook 2003
• Recognize how to use Remote Mail in Outlook 2003
• Work with Remote Mail in Outlook 2003

Newsreaders, Online Meetings, Instant Messaging, and Faxing Information in Outlook 2003

• Recognize how to use the Outlook Express Newsreader in Outlook 2003
• Use the Outlook Express Newsreader in Outlook 2003
• Recognize how to set up online meetings in Outlook 2003
• Set up an online meeting in Outlook 2003 using NetMeeting
• Recognize how instant messaging in Outlook 2003 works
• Recognize how to send a fax using an Internet fax service
• Recognize how to modify, forward, and add an attachment to a fax in Outlook 2003
• Send instant messages and faxes from Outlook 2003

Customizing Toolbars and Commands and Creating Forms in Outlook 2003

• Recognize how to customize Outlook 2003 toolbars and commands
• Manage menus and toolbars in Outlook 2003
• Create a toolbar in Outlook 2003
• Identify what custom forms are used for in Outlook 2003
• Identify how to work with forms in design mode in Outlook 2003
• Create a custom form in Outlook 2003
• Create a custom task form in Outlook 2003
• Publish customized forms in Outlook 2003
• Test and publish a custom form in Outlook 2003
• Create a custom form in Outlook 2003

Outlook 2003 and Business Contact Manager

• Identify the main features of Business Contact Manager and configure it in Outlook 2003
• Recognize how to configure accounts and business contacts in Outlook with BCM
• Create an account and a business contact in Outlook with BCM
• Configure opportunities and the product master list in Outlook 2003 with BCM
• Configure an opportunity and the product master list in Outlook with BCM
• Recognize how to generate linked items for BCM records
• Manage linked items for BCM records
• Create and manage linked items in Outlook with BCM
• Use views and reports in Outlook with BCM
• Protect and share BCM data
• Change the BCM database associated with a profile and export BCM data